SAN FRANCISCO — Less than two weeks after rolling back one of Amazon’s most ambitious artificial intelligence projects — a cashierless checkout technology called Just Walk Out — CEO Andy Jassy expressed confidence that the future of the company’s biggest breakthroughs for customers will come from generative AI.
While Amazon has widely been viewed by consumers and the market as falling behind on AI, Jassy said in an annual shareholder letter published Thursday that he is “optimistic that much of this world-changing AI will be built on top of AWS,” or Amazon Web Services, the company’s cloud computing business that many of the world’s digital businesses already rely on to run.